We are highly experienced in basic, customized and remote response support services tailored to each of our clients’ systems, needs and budgets. Our expertise spans all products and platforms; to include but not limited to asset management options, file sharing, and storage technologies.
To discuss how our team can help your business achieve true results, please contact us today.
Support based on expertise
RedHawk IT tailors support to your systems and budget. From planning and commissioning through everyday operation, RedHawk IT experts stand ready to build and test your uniquely integrated systems offsite before shipping, come to your site to facilitate new technology integration, or monitor and troubleshoot your entire operation remotely. And whenever you call RedHawk IT Solutions, you can be sure you’re getting a RedHawk IT expert, backed by our vast knowledge and vendor base.
Web-based, on site, and telephone support from certified RedHawk IT technology experts
Support packages tied to individual products can serve their purpose, but today’s technological complexities often demand a more flexible total systems approach. That’s why RedHawk IT now offers a visionary new model for customer service.
Find immediate answers to your problems using our online troubleshooting tools.
Every RedHawk IT supported product offers basic support options that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems up-to-date.
Customized support includes Basic Support and in addition lets you pick and choose from a comprehensive list of support options.
Choose your next generation technical support from RedHawk IT. With Remote Response, RedHawk IT Support Representatives troubleshoot remotely, resolve your issues, and speed up your system restoration.